Sign Up for New Service

Residential Service

Residential customers can establish new service in one of two ways-in person at our main office or online. Our offices are located at:
Benbrook Water Authority
1121 Mercedes Street
Benbrook, TX 76126

Online RESIDENTIAL Service Application

Commercial Service

Commercial customers can establish service in one of two ways--in person at our main office or online. 

Online COMMERCIAL Service Application

New Service Requirements

To establish new service, customers must complete an Application for Service and a Customer Service Inspection Form. Additionally, customers must provide a legible copy of their valid, government-issued ID and a copy of their lease agreement (if renting).

Residential Deposits

The current residential customer deposit requirement is $200. Residential customers providing an acceptable Letter of Credit from another utility company may have $100 of the deposit requirement waived. An acceptable letter of credit is one that shows a minimum of 12 months of payment history with no more than 2 late payments and no non-payment disconnects during the most recent 12 month period. For a Letter of Credit, customers may use the following types of utility companies:

  • Another water utility
  • Cable
  • Electric
  • Gas
  • Land-line phone

Commercial or Multi-Family Deposits

The deposit requirements listed previously are for single-family residential properties only. For information on deposit requirements for commercial or multi-family properties please contact our office at 817-249-1250.