Have you received an invitation to have your water tested for free from a company you do not know, perhaps with a message intended to alarm you concerning your tap water? Did you know that the Benbrook Water Authority (BWA) already tests the quality of its water upwards of 4,000 times per year? That is an average of 11 times a day, or about once every two hours. Before you accept the invitation to have your water tested by that company and listen to the private water system sales pitch that is likely to follow, we wanted to share some helpful information.
BWA is committed to delivering the community the highest quality drinking water every day of the year. To ensure this, the water we provide you, sourced from Benbrook Lake as well as 10 supplemental wells, goes through a water treatment process to ensure you receive the safe, clean drinking water you expect and deserve.
The water that flows from your tap meets or exceeds local and federal standards at all times. In fact, the Benbrook Water Treatment Plant has, since 2007, been the recipient of the Texas Commission on Environmental Quality (TCEQ) Texas Optimization Program (TOPS) recognition award for voluntarily exceeding the state’s minimum requirements for water clarity. Only two other water treatment plants in Texas have continuously received this recognition for so long.
BWA is proud of the service and quality of water we provide. But this isn’t about us. This is about you and your safety — and we take that seriously.
Let’s say your power goes out. You wouldn’t recruit your neighbor, however well-meaning, to bring over their voltmeter and give you a thorough analysis of the reason for the outage, and you certainly wouldn’t expect them to fix the issue. You would contact your power supplier to report the outage and trust that the experts will take care of it, right?
The same goes for your water quality.
If you detect a problem with your tap water, before taking a trip to your local hardware store for a DIY test, or sending a water sample to a company you don’t know that wants to sell you a treatment system whether or not you need it, go to the experts who provide the water. At BWA, we live and breathe water quality — more than that, we care.
You can find our free annual water quality reports online, which are rich in information about our treatment process and include a summary of the results of our analysis over the year. Each year’s report is posted by July 1 of the following year.
Still have questions or concerns about your drinking water? Contact us. You can reach us directly at 817.249.1250 or via email at email@example.com. We want to hear from you.